https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1638514#M20871 <P>Hi. Have moved over from virgin mobile about 4-5 days ago. And still can’t use the app. I am going on holiday soon and I don’t know if I can use data abroad or not? As I can’t access any info about my tarrif&nbsp;</P> Mon, 31 Jul 2023 20:13:58 GMT Topps 2023-07-31T20:13:58Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1638514#M20871 <P>Hi. Have moved over from virgin mobile about 4-5 days ago. And still can’t use the app. I am going on holiday soon and I don’t know if I can use data abroad or not? As I can’t access any info about my tarrif&nbsp;</P> Mon, 31 Jul 2023 20:13:58 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1638514#M20871 Topps 2023-07-31T20:13:58Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1638515#M20872 <P><SPAN>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</SPAN></P><P><SPAN>or give them a call on 202 &nbsp;or&nbsp;0344 809 0202</SPAN></P><P><SPAN>If you are travelling within the EU you can use your allowances as you would at home up to 25GB data</SPAN></P><P><SPAN><LI-PRODUCT title="Guide: Roaming MegaGuide" id="Guide062"></LI-PRODUCT>&nbsp;#</SPAN></P> Mon, 31 Jul 2023 20:17:46 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1638515#M20872 jonsie 2023-07-31T20:17:46Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1638522#M20873 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5252370">@Topps</a>&nbsp;</P><P>See if you can login on the web&nbsp;<A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A>&nbsp;</P><P>If so, delete and reinstall the app and try again.</P> Mon, 31 Jul 2023 20:50:51 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1638522#M20873 MI5 2023-07-31T20:50:51Z