https://community.o2.co.uk/t5/My-O2/My-02-account-not-ready-yet/m-p/1638507#M20869 <P>Hi there,</P><P>&nbsp;</P><P>I got a virgin media SIM a few months ago. I've downloaded the my 02 app and registeres. But when I try and login through the app it says "my 02 isn't available to you yet". It suggests logging in through the web browser which I did succcessfully.</P><P>&nbsp;</P><P>Need advice please.</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>Chris&nbsp;</P> Mon, 31 Jul 2023 19:55:00 GMT CEL11 2023-07-31T19:55:00Z https://community.o2.co.uk/t5/My-O2/My-02-account-not-ready-yet/m-p/1638507#M20869 <P>Hi there,</P><P>&nbsp;</P><P>I got a virgin media SIM a few months ago. I've downloaded the my 02 app and registeres. But when I try and login through the app it says "my 02 isn't available to you yet". It suggests logging in through the web browser which I did succcessfully.</P><P>&nbsp;</P><P>Need advice please.</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>Chris&nbsp;</P> Mon, 31 Jul 2023 19:55:00 GMT https://community.o2.co.uk/t5/My-O2/My-02-account-not-ready-yet/m-p/1638507#M20869 CEL11 2023-07-31T19:55:00Z https://community.o2.co.uk/t5/My-O2/My-02-account-not-ready-yet/m-p/1638509#M20870 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5252346">@CEL11</a>&nbsp;</P><P>Try deleting and reinstalling the app, otherwise message O2&nbsp;on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) or give them a call on 202 or 0344 809 0202</P> Mon, 31 Jul 2023 19:58:30 GMT https://community.o2.co.uk/t5/My-O2/My-02-account-not-ready-yet/m-p/1638509#M20870 MI5 2023-07-31T19:58:30Z