https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1630128#M20339 <P>I can't use the app to access my account, it says if I am new it might take 48 hours, I am almost a week now, yet I am receiving the same message, although I contacted O2 help line</P> Mon, 03 Jul 2023 23:06:51 GMT Shamss 2023-07-03T23:06:51Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1630128#M20339 <P>I can't use the app to access my account, it says if I am new it might take 48 hours, I am almost a week now, yet I am receiving the same message, although I contacted O2 help line</P> Mon, 03 Jul 2023 23:06:51 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1630128#M20339 Shamss 2023-07-03T23:06:51Z https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1630140#M20340 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5213151">@Shamss</a>&nbsp;</P><P>We're just customers like you but it sounds as if you need someone to access your account which can't be done from here</P><P>Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)</P><P>Or you can message O2 on Facebook ( <A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">https://o2uk.co/O2CFB</A>) , Twitter ( <A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">https://o2uk.co/O2CTW</A>) or Instagram ( <A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">https://o2uk.co/O2CIG</A>), hopefully they should be able to help.</P> Tue, 04 Jul 2023 06:33:16 GMT https://community.o2.co.uk/t5/My-O2/My-O2-app/m-p/1630140#M20340 Cleoriff 2023-07-04T06:33:16Z