topic Re: Wrong sim in My O2

Wrong sim

Angel5 — Thu, 08 Jun 2023 13:54:48 GMT

The sim sent does not fit my phone. Can you change it please?

Re: Wrong sim

jonsie — Thu, 08 Jun 2023 14:16:08 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Or you can call into any O2 store

All sims should be compatible as the correct size should press out

They are all a 3 in 1 simcard

Re: Wrong sim

madasaf1sh — Thu, 08 Jun 2023 14:36:23 GMT

@Angel5

Its a triple sim and you need to put each bit out for it to work with your phone, and you want the smallest one for most phones..

The smallest is Nano, then Micro and a standard sim card, all one one card

Re: Wrong sim

Enlli — Thu, 08 Jun 2023 14:58:58 GMT

It will be a triple SIM. You push out the size you require. If you look closely you will see score marks

Re: Wrong sim

MI5 — Thu, 08 Jun 2023 14:59:51 GMT

@Angel5

This should help.

Re: Wrong sim

Breanna — Fri, 09 Jun 2023 11:48:01 GMT

Were you able to fit your SIM in your phone @Angel5?

Re: Wrong sim

Angel5 — Fri, 09 Jun 2023 19:24:31 GMT

Hi thanks for reply. It doesn't go smaller, I'll have to get it changed in the shop. Thanks for taking the time to respond

Re: Wrong sim

Angel5 — Fri, 09 Jun 2023 19:25:11 GMT

Thank you for the reply.

Re: Wrong sim

Angel5 — Fri, 09 Jun 2023 19:25:41 GMT

Thanks for the picture and message

Re: Wrong sim

Angel5 — Fri, 09 Jun 2023 19:26:21 GMT

Hi , unfortunately not. It doesn't down size. So I'll take it to the o2 shop tomorrow

Re: Wrong sim

jonsie — Fri, 09 Jun 2023 19:26:23 GMT

Good luck 👍

Re: Wrong sim

Bambino — Fri, 09 Jun 2023 20:18:31 GMT

@Angel5 If you're going to go to an O2 shop to get a new sim be sure to bring photo ID with you.

Re: Wrong sim

Angel5 — Fri, 09 Jun 2023 20:28:15 GMT

Thanks for letting me know. I'll do that.