topic Re: Can't checkout on upgrade page in My O2

Can't checkout on upgrade page

Codona95 — Fri, 31 Mar 2023 20:06:53 GMT

Hi,

I am trying to checkout my basket to upgrade but it just keeps refreshing the page and does not let me checkout.

Thanks in advance

madasaf1sh — Fri, 31 Mar 2023 20:11:44 GMT

Try a different browser or Incognito mode and see if the same occurs, as sometimes like all websites it has its moments to misbehave.

If you still have problems then call the Sales team on 0800 081 0255

Breanna — Mon, 03 Apr 2023 12:43:08 GMT

Were you able to check out with the advice above @Codona95?

Zdat77 — Thu, 06 Apr 2023 10:41:54 GMT

I am having this same issue too.

I have tried different devices, browsers and the O2 app. When I press checkout it refreshes the page and does not progress.