https://community.o2.co.uk/t5/My-O2/display-recent-charges/m-p/1605831#M19016 <P>Follow this guide</P><P><LI-PRODUCT title="Guide: How do I get to the 'Download Bill' page?" id="Guide019"></LI-PRODUCT>&nbsp;</P><P>Recent charges will be under a blue banner on the left side of the page</P> Tue, 28 Feb 2023 15:24:06 GMT jonsie 2023-02-28T15:24:06Z https://community.o2.co.uk/t5/My-O2/display-recent-charges/m-p/1605829#M19015 <P>After 3 days and many hours of fruitless attempts to contact o2, i eventually managed a 2.5 hr chat on line.&nbsp; In answer to my concerns/complaint, O2 offered a £24 payment for incorrect admin. of services and a further £50 ex gratia payment for inconvenience etc. which I accepted. &nbsp; I was advised that these payments would be reflected in my next bill under heading of "recent charges", within 24 hrs.&nbsp; Needless to say I cant see these showing my bill.&nbsp; Any ideas where I look please.</P><P>&nbsp;</P><P>Thanks for any assistance</P><P>M Morris</P> Tue, 28 Feb 2023 15:09:43 GMT https://community.o2.co.uk/t5/My-O2/display-recent-charges/m-p/1605829#M19015 Moggie52 2023-02-28T15:09:43Z https://community.o2.co.uk/t5/My-O2/display-recent-charges/m-p/1605831#M19016 <P>Follow this guide</P><P><LI-PRODUCT title="Guide: How do I get to the 'Download Bill' page?" id="Guide019"></LI-PRODUCT>&nbsp;</P><P>Recent charges will be under a blue banner on the left side of the page</P> Tue, 28 Feb 2023 15:24:06 GMT https://community.o2.co.uk/t5/My-O2/display-recent-charges/m-p/1605831#M19016 jonsie 2023-02-28T15:24:06Z