https://community.o2.co.uk/t5/My-O2/PUK-not-recognised/m-p/1605808#M19014 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5102723">@Anton1123</a>&nbsp;</P><P>PUK is sim related, not phone.</P><P>You can get PUK here&nbsp;<A href="https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone" target="_blank">https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone</A>&nbsp;</P><P>If the sim is locked you will need a new one by contacting O2 or by going in store (take ID with you).</P> Tue, 28 Feb 2023 13:35:41 GMT MI5 2023-02-28T13:35:41Z https://community.o2.co.uk/t5/My-O2/PUK-not-recognised/m-p/1605806#M19013 <P>updated my phone and now PUK not recognised.</P> Tue, 28 Feb 2023 13:33:24 GMT https://community.o2.co.uk/t5/My-O2/PUK-not-recognised/m-p/1605806#M19013 Anton1123 2023-02-28T13:33:24Z https://community.o2.co.uk/t5/My-O2/PUK-not-recognised/m-p/1605808#M19014 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5102723">@Anton1123</a>&nbsp;</P><P>PUK is sim related, not phone.</P><P>You can get PUK here&nbsp;<A href="https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone" target="_blank">https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone</A>&nbsp;</P><P>If the sim is locked you will need a new one by contacting O2 or by going in store (take ID with you).</P> Tue, 28 Feb 2023 13:35:41 GMT https://community.o2.co.uk/t5/My-O2/PUK-not-recognised/m-p/1605808#M19014 MI5 2023-02-28T13:35:41Z