https://community.o2.co.uk/t5/My-O2/How-to-get-live-support-failed-order/m-p/1603711#M18898 <P>I'm having major issues trying to actually talk to someone from O2.</P><P>Last night I tried to order a refurbished iPhone 12 on a pay monthly SIM, currently being on a cheap phone on PAYG, but something made the order fail right at the end.</P><P>In addition, the initial payment was actually taken!</P> Sat, 18 Feb 2023 12:44:29 GMT Jonnie 2023-02-18T12:44:29Z https://community.o2.co.uk/t5/My-O2/How-to-get-live-support-failed-order/m-p/1603711#M18898 <P>I'm having major issues trying to actually talk to someone from O2.</P><P>Last night I tried to order a refurbished iPhone 12 on a pay monthly SIM, currently being on a cheap phone on PAYG, but something made the order fail right at the end.</P><P>In addition, the initial payment was actually taken!</P> Sat, 18 Feb 2023 12:44:29 GMT https://community.o2.co.uk/t5/My-O2/How-to-get-live-support-failed-order/m-p/1603711#M18898 Jonnie 2023-02-18T12:44:29Z https://community.o2.co.uk/t5/My-O2/How-to-get-live-support-failed-order/m-p/1603716#M18899 <P>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you</P><P>See links below</P><P>Or you can call them <SPAN class="">from 8am to 8pm on 0808 002 0202 or</SPAN> <SPAN><STRONG>0800 081 0255</STRONG></SPAN></P> Sat, 18 Feb 2023 12:57:21 GMT https://community.o2.co.uk/t5/My-O2/How-to-get-live-support-failed-order/m-p/1603716#M18899 jonsie 2023-02-18T12:57:21Z