topic New account issues in My O2

New account issues

VG2 — Mon, 16 May 2022 15:43:23 GMT

does 02 have an online chat which I can speak to a human assistant?

thanks

Re: New account issues

Bambino — Mon, 16 May 2022 15:45:31 GMT

@VG2 If you click on the Shop link at the top of the page someone from Live Chat normally pops up.

Alternatively, you can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Re: New account issues

pgn — Mon, 16 May 2022 15:47:02 GMT

Hi @VG2 - welcome to O2. To talk to CS, best to try around 08:15am in the morning, numbers in

Or if you use Facebook or Twitter, links just below this post will get you through to them, alas not often a voice call. If you have WhatsApp, CS do sometimes use that once you reach out to the Social Media Team. Good luck, @VG2.