https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154248#M1649 <P>I tried changing my direct debit bank details but it will not let me change the account holders name.</P> Mon, 17 Sep 2018 10:03:18 GMT hsmanku 2018-09-17T10:03:18Z https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154248#M1649 <P>I tried changing my direct debit bank details but it will not let me change the account holders name.</P> Mon, 17 Sep 2018 10:03:18 GMT https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154248#M1649 hsmanku 2018-09-17T10:03:18Z https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154254#M1650 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1846785">@hsmanku</a> You are able to change the bank details via my O2 <A href="http://www.o2.co.uk/myo2" target="_self">http://www.o2.co.uk/myo2</A>&nbsp; but any change of account name has to be discussed with Customer services <A href="https://www.o2.co.uk/contactus" target="_self">https://www.o2.co.uk/contactus</A> with both parties present on the call</P><P>Welcome to the forum by the way <img id="welcome" class="emoticon emoticon-welcome" src="https://community.o2.co.uk/html/@E6489BD1F37E506C677100D1768EB01D/images/smilies/welcome.gif" alt="Welcome" title="Welcome" /></P> Mon, 17 Sep 2018 10:11:36 GMT https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154254#M1650 Cleoriff 2018-09-17T10:11:36Z https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154279#M1651 You cannot change the name on a contract until it is renewed or upgraded. Mon, 17 Sep 2018 11:09:23 GMT https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154279#M1651 MI5 2018-09-17T11:09:23Z https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154697#M1665 <P>Hi&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1846785">@hsmanku</a>, have you managed to update your Direct Debit Mandate? How are you getting on with this?</P> Tue, 18 Sep 2018 14:56:34 GMT https://community.o2.co.uk/t5/My-O2/Changing-Direct-Debit-Mandate/m-p/1154697#M1665 EmilieT 2018-09-18T14:56:34Z