https://community.o2.co.uk/t5/My-O2/Scammers/m-p/1543675#M16348 <P>I’ve been scammed 6 weeks ago and I’m paying for a scammers upgrade ,o2 don’t seem to care as they’ve not contacted me and as I’ve contacted the police ?</P> Fri, 15 Apr 2022 19:21:52 GMT Hammer194 2022-04-15T19:21:52Z https://community.o2.co.uk/t5/My-O2/Scammers/m-p/1543675#M16348 <P>I’ve been scammed 6 weeks ago and I’m paying for a scammers upgrade ,o2 don’t seem to care as they’ve not contacted me and as I’ve contacted the police ?</P> Fri, 15 Apr 2022 19:21:52 GMT https://community.o2.co.uk/t5/My-O2/Scammers/m-p/1543675#M16348 Hammer194 2022-04-15T19:21:52Z https://community.o2.co.uk/t5/My-O2/Scammers/m-p/1543684#M16349 <P>You need to call customer service.</P><P>Call 202 from your mobile or 0344 809 0202</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P>Ways to report here including <SPAN>Action Fraud website</SPAN></P><P><A href="https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice" target="_blank" rel="noopener">https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice</A></P><P><SPAN>&nbsp;</SPAN></P> Fri, 15 Apr 2022 20:07:41 GMT https://community.o2.co.uk/t5/My-O2/Scammers/m-p/1543684#M16349 Cleoriff 2022-04-15T20:07:41Z