topic Re: Payment in My O2

Payment

420 — Tue, 12 Apr 2022 22:18:01 GMT

Sorry to bother you but I want to know that before the start of my contract your company charged me £420 as that you are taking these money as safety and will return it after 3 months. But I didn’t get that money and even it’s not included in my contract, so I want to know where is my that money which you didn’t return or included in my contract.
I want a answer.
thank you.

Re: Payment

MI5 — Tue, 12 Apr 2022 22:25:55 GMT

@420

You need to ask O2 to return it on your 4th bill if you have paid the first 3 bills in full and on time.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

https://www.o2.co.uk/help/account-and-billing/refunds