https://community.o2.co.uk/t5/My-O2/Volt/m-p/1526287#M15461 <P>I have tried to use volt to increase my broadband and it says virgin is not available at that area. I am an existing virgin and o2 customer so it clearly is available in my area so why am I been refused something I'm entitled to have?</P> Mon, 24 Jan 2022 13:52:11 GMT Volt 2022-01-24T13:52:11Z https://community.o2.co.uk/t5/My-O2/Volt/m-p/1526287#M15461 <P>I have tried to use volt to increase my broadband and it says virgin is not available at that area. I am an existing virgin and o2 customer so it clearly is available in my area so why am I been refused something I'm entitled to have?</P> Mon, 24 Jan 2022 13:52:11 GMT https://community.o2.co.uk/t5/My-O2/Volt/m-p/1526287#M15461 Volt 2022-01-24T13:52:11Z https://community.o2.co.uk/t5/My-O2/Volt/m-p/1526290#M15462 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2826754">@Volt</a>&nbsp;</P><P>Everyone gets that incorrect message.</P><P>It's an issue that is known.</P><P><LI-PRODUCT title="Introducing Volt – the new supercharged service from Virgin Media O2" id="Guide074"></LI-PRODUCT>&nbsp;</P> Mon, 24 Jan 2022 14:02:25 GMT https://community.o2.co.uk/t5/My-O2/Volt/m-p/1526290#M15462 MI5 2022-01-24T14:02:25Z