topic Re: Changing Address in My O2

Changing Address

Alisha99 — Fri, 06 Aug 2021 10:16:19 GMT

Morning! I have tried to change my address 6 times but it just keeps going round in circles and I’m getting no where, tells me to click on to the account I want the address changing on (only have the 1) and then telling me to log in but I’m logged in? Then goes back to the first stage when I click log in. Thank you

Re: Changing Address

Cleoriff — Fri, 06 Aug 2021 10:25:08 GMT

@Alisha99

You need to call O2 then. All numbers are in this guide. https://www.o2.co.uk/contactus

Re: Changing Address

ARTH — Sat, 22 Jan 2022 16:40:52 GMT

This is really stupid. Why enable all kinds of other changes online, but not a change to a billing address? I have two accounts that I need to change my address on but I have to phone to do it, and (like everywhere else) no doubt I'll be holding in a queue for ages.... This is such a simple thing to incorporate in an online process.....

Re: Changing Address

ARTH — Sat, 22 Jan 2022 16:45:04 GMT

I see the first post was NINE years ago. You'd have thought O2 would have fixed this silliness over the last 9 years..... Pah.