https://community.o2.co.uk/t5/My-O2/Phone/m-p/1489823#M13765 <P>Took my phone out in 2018 before it became available on sale from O2 stores. . My fone contract as been alt red by Ur company and the device plan seems to not begoin down&nbsp;</P> Tue, 21 Sep 2021 10:51:51 GMT 1bb 2021-09-21T10:51:51Z https://community.o2.co.uk/t5/My-O2/Phone/m-p/1489823#M13765 <P>Took my phone out in 2018 before it became available on sale from O2 stores. . My fone contract as been alt red by Ur company and the device plan seems to not begoin down&nbsp;</P> Tue, 21 Sep 2021 10:51:51 GMT https://community.o2.co.uk/t5/My-O2/Phone/m-p/1489823#M13765 1bb 2021-09-21T10:51:51Z https://community.o2.co.uk/t5/My-O2/Phone/m-p/1489841#M13768 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4123856">@1bb</a>&nbsp;</P><P>If you didn't buy from O2 you don't have a device plan.</P> Tue, 21 Sep 2021 11:15:48 GMT https://community.o2.co.uk/t5/My-O2/Phone/m-p/1489841#M13768 MI5 2021-09-21T11:15:48Z https://community.o2.co.uk/t5/My-O2/Phone/m-p/1489879#M13771 <P>If you took your contract through a 3rd party, like Carphone Warehouse or MobilePhonesDirect, then you are on a standard contract - so a fixed minimum amount for a minimum number of months (normally 24).</P> <P>Once that minimum term ends you can either upgrade or do nothing, but doing nothing means you are paying more than you need to&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4123856">@1bb</a>.</P> <P>You need to upgrade with someone to take out a new deal - with or without a new device (up to you) at a price you are happy with.</P> Tue, 21 Sep 2021 12:59:16 GMT https://community.o2.co.uk/t5/My-O2/Phone/m-p/1489879#M13771 gmarkj 2021-09-21T12:59:16Z