https://community.o2.co.uk/t5/My-O2/Extra-Audible-Account-Ineligible/m-p/1486021#M13579 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4598900">@JaimiM</a>&nbsp;</P><P>You need to call customer service.</P><P>Call 202 from your mobile or 0344 809 0202</P><P>If you have no access to a phone then use <SPAN>Skype to call 0800 032 1402</SPAN></P><P>All other numbers and methods of contact are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><SPAN>8am is the best time to call</SPAN></P> Tue, 07 Sep 2021 21:37:14 GMT Cleoriff 2021-09-07T21:37:14Z https://community.o2.co.uk/t5/My-O2/Extra-Audible-Account-Ineligible/m-p/1486017#M13578 <P>Hi,</P><P>My Audible extra needs activated in the next 3 days, but I can't access it as I previously had an Audible account, which I had cancelled.&nbsp;</P><P>The account takes 30 days to cancel, meaning I'll go over my 3 day limit to access the extra.</P><P>Is there there way around this? I've paid for it so I want to use it!</P><P>Thanks</P> Tue, 07 Sep 2021 21:21:19 GMT https://community.o2.co.uk/t5/My-O2/Extra-Audible-Account-Ineligible/m-p/1486017#M13578 JaimiM 2021-09-07T21:21:19Z https://community.o2.co.uk/t5/My-O2/Extra-Audible-Account-Ineligible/m-p/1486021#M13579 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4598900">@JaimiM</a>&nbsp;</P><P>You need to call customer service.</P><P>Call 202 from your mobile or 0344 809 0202</P><P>If you have no access to a phone then use <SPAN>Skype to call 0800 032 1402</SPAN></P><P>All other numbers and methods of contact are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><SPAN>8am is the best time to call</SPAN></P> Tue, 07 Sep 2021 21:37:14 GMT https://community.o2.co.uk/t5/My-O2/Extra-Audible-Account-Ineligible/m-p/1486021#M13579 Cleoriff 2021-09-07T21:37:14Z