https://community.o2.co.uk/t5/My-O2/Proof-of-purchase/m-p/1470067#M12881 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/563004">@RichS11</a>&nbsp;</P><P>You need to print off the order details from your orders in your MyO2.</P><P>You can print as a pdf and save it.</P> Wed, 07 Jul 2021 06:07:01 GMT MI5 2021-07-07T06:07:01Z https://community.o2.co.uk/t5/My-O2/Proof-of-purchase/m-p/1470065#M12880 <UL><LI>Hello,<BR /><BR />I require proof of purchase for the Samsung cashback offer as Samsung are trying their hardest to not accept my documents.<BR /><BR />I have tried O2's suggestion of going to the bill/tariff section and creating a PDF document of my bill, but this is not proof of purchase and shows none of the items Samsung requires.<BR /><BR />Please can I have some assistance with this and someone PM me with a way I can have genuine proof of purchase which shows all the items Samsung require?<BR /><BR />I am still within my 14 day cooling off period and I must say that this hassle of claiming cashback is making me want to return my phone and choose a different phone manufacturer and network.<BR /><BR />Please can someone help me?<BR /><BR />Thank you.</LI></UL> Wed, 07 Jul 2021 05:16:45 GMT https://community.o2.co.uk/t5/My-O2/Proof-of-purchase/m-p/1470065#M12880 RichS11 2021-07-07T05:16:45Z https://community.o2.co.uk/t5/My-O2/Proof-of-purchase/m-p/1470067#M12881 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/563004">@RichS11</a>&nbsp;</P><P>You need to print off the order details from your orders in your MyO2.</P><P>You can print as a pdf and save it.</P> Wed, 07 Jul 2021 06:07:01 GMT https://community.o2.co.uk/t5/My-O2/Proof-of-purchase/m-p/1470067#M12881 MI5 2021-07-07T06:07:01Z