topic Re: Getting away from O2 - how?? in My O2

Getting away from O2 - how??

notimpressed — Fri, 18 Jun 2021 21:30:08 GMT

TEXT 85075 with PAC, it says. Nope. Try "INFO" and it tells you togo back to the place that says TEXT 85075 with PAC.

Or just visit MyO2 and sign in. Nope. No "let me out of this nightmare, cancel my contract and give me my PAC code" button.

Final option, call 202 and have a battle of wits against the customer retention team.

What a crappy way to do business.

MI5 — Fri, 18 Jun 2021 21:32:18 GMT

PAC guide here

Cancellation here

notimpressed — Fri, 18 Jun 2021 22:33:08 GMT

Thank you so much for taking the time to help.

I found the link and subsequent link and got a PAC code! I can see you are busy helping a lot of people - I hope this is recognised by O2.

All the best,

David

MI5 — Fri, 18 Jun 2021 22:35:24 GMT

You're welcome