https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127054#M1160 App and no Thu, 24 May 2018 16:13:44 GMT charlieapps1 2018-05-24T16:13:44Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127043#M1154 Is anyone aware of a data breach at O2 ?<BR />I can see all details of someone I don’t know on MyO2. Thu, 24 May 2018 15:02:16 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127043#M1154 charlieapps1 2018-05-24T15:02:16Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127046#M1155 It will be just a log many o2 system glitches I guess.<BR />Call customer service to get them to investigate it.<BR /><BR /><A href="http://www.o2.co.uk/contactus" target="_blank">http://www.o2.co.uk/contactus</A> Thu, 24 May 2018 15:14:44 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127046#M1155 MI5 2018-05-24T15:14:44Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127047#M1156 I have contacted them and voiced my concern. Reply ? “We’ll sort it out.” No mention of data breach. Thu, 24 May 2018 15:17:52 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127047#M1156 charlieapps1 2018-05-24T15:17:52Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127048#M1157 I have access to the other persons entire account. I can change their billing address and upgrade their phone. Thu, 24 May 2018 15:20:29 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127048#M1157 charlieapps1 2018-05-24T15:20:29Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127049#M1158 Yes, not good at all and needs sorting but unfortunately system glitches are common place. Thu, 24 May 2018 15:28:03 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127049#M1158 MI5 2018-05-24T15:28:03Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127053#M1159 <BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3186011">@charlieapps1</a>&nbsp;wrote:<BR />I have access to the other persons entire account. I can change their billing address and upgrade their phone.<HR /></BLOCKQUOTE><P>Are you on the app or website? - it should be sending a 6 digit sms code for access to sensitive areas, is it not doing so?</P> Thu, 24 May 2018 16:03:28 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127053#M1159 Anonymous 2018-05-24T16:03:28Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127054#M1160 App and no Thu, 24 May 2018 16:13:44 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127054#M1160 charlieapps1 2018-05-24T16:13:44Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127056#M1161 Pretty sure you can't change billing address on the App you can barely change it on the web, as you have to go into the address linked to each specific contract, and access isn't always given.<BR />Accessing sensitive areas in either will require a code authentication from rcv'd SMS.<BR />You can upgrade with no further authentication but hey why put barriers up to increasing O2 revenues!! Thu, 24 May 2018 16:53:39 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127056#M1161 Anonymous 2018-05-24T16:53:39Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127058#M1162 <P>Hi&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3186011">@charlieapps1</a>, I'm going to send you a PM (private message here on the forum) shortly to discuss further and we'll get this looked at for you!</P> Thu, 24 May 2018 16:55:36 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127058#M1162 Marjo 2018-05-24T16:55:36Z https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127071#M1163 <BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1616725">@Marjo</a>&nbsp;wrote:<BR /><P>Hi&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3186011">@charlieapps1</a>, I'm going to send you a PM (private message here on the forum) shortly to discuss further and we'll get this looked at for you!</P><HR /></BLOCKQUOTE><P>Pleased to hear that <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1616725">@Marjo</a>. A very worrying issue in my opinion..</P> Thu, 24 May 2018 17:50:17 GMT https://community.o2.co.uk/t5/My-O2/Data-breach/m-p/1127071#M1163 Cleoriff 2018-05-24T17:50:17Z