https://community.o2.co.uk/t5/My-O2/Keypad-not-working-abroad/m-p/1434640#M11530 <P>I am currently in the US. Phone and data are working fine. Issue is that when talking to automated lines that give you options and ask you to press a number, the numebrs I press are not being registered.</P><P>&nbsp;</P><P>This means I cannot log in to my voicemail, and also that I cannot use the help line (they cut you off after you dont respond to any questions for 3 minutes).</P><P>&nbsp;</P><P>Is anyone able to help me with this via email or to call me? I need to log in to my voicemail!</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Rich</P> Thu, 28 Jan 2021 16:32:48 GMT rich_seabrook 2021-01-28T16:32:48Z https://community.o2.co.uk/t5/My-O2/Keypad-not-working-abroad/m-p/1434640#M11530 <P>I am currently in the US. Phone and data are working fine. Issue is that when talking to automated lines that give you options and ask you to press a number, the numebrs I press are not being registered.</P><P>&nbsp;</P><P>This means I cannot log in to my voicemail, and also that I cannot use the help line (they cut you off after you dont respond to any questions for 3 minutes).</P><P>&nbsp;</P><P>Is anyone able to help me with this via email or to call me? I need to log in to my voicemail!</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;</P><P>Rich</P> Thu, 28 Jan 2021 16:32:48 GMT https://community.o2.co.uk/t5/My-O2/Keypad-not-working-abroad/m-p/1434640#M11530 rich_seabrook 2021-01-28T16:32:48Z https://community.o2.co.uk/t5/My-O2/Keypad-not-working-abroad/m-p/1434642#M11531 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4365191">@rich_seabrook</a>&nbsp;</P><P>I can only think that this is a problem with the network you are connected to.</P><P>Can you manually select and try a different network to see if it helps?</P> Thu, 28 Jan 2021 16:35:37 GMT https://community.o2.co.uk/t5/My-O2/Keypad-not-working-abroad/m-p/1434642#M11531 MI5 2021-01-28T16:35:37Z