https://community.o2.co.uk/t5/My-O2/Not-receiving-texts/m-p/1429998#M11343 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4340431">@LeaMo</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Wed, 13 Jan 2021 16:42:37 GMT MI5 2021-01-13T16:42:37Z https://community.o2.co.uk/t5/My-O2/Not-receiving-texts/m-p/1429991#M11342 I have been trying to access internet banking. Don’t normally have a problem but today I have stopped receiving the texts that give me access to my account. I have spoken to the bank and they said the texts are being sent their end. They said I need to contact my provider. Tried to call customer service ices but can’t speak to anyone. Need to find out why my texts aren’t being received.<BR /><BR />Happened recently with Facebook texts too so I’m also now locked out of Facebook. Wed, 13 Jan 2021 16:32:27 GMT https://community.o2.co.uk/t5/My-O2/Not-receiving-texts/m-p/1429991#M11342 LeaMo 2021-01-13T16:32:27Z https://community.o2.co.uk/t5/My-O2/Not-receiving-texts/m-p/1429998#M11343 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4340431">@LeaMo</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Wed, 13 Jan 2021 16:42:37 GMT https://community.o2.co.uk/t5/My-O2/Not-receiving-texts/m-p/1429998#M11343 MI5 2021-01-13T16:42:37Z