https://community.o2.co.uk/t5/My-O2/Lost-phone-in-the-river/m-p/1412997#M10670 Hi. l had such a stupid insident couple of days ago. l was going for a walk and taking some pictures and accidentally throw my iPhone in the river. And it's quite deep so even if l'd jump in it wouldn't be possible to get it back. What shall l do in this case? Would o2 would deal with this incident? Thu, 26 Nov 2020 09:37:18 GMT Eglej 2020-11-26T09:37:18Z https://community.o2.co.uk/t5/My-O2/Lost-phone-in-the-river/m-p/1412997#M10670 Hi. l had such a stupid insident couple of days ago. l was going for a walk and taking some pictures and accidentally throw my iPhone in the river. And it's quite deep so even if l'd jump in it wouldn't be possible to get it back. What shall l do in this case? Would o2 would deal with this incident? Thu, 26 Nov 2020 09:37:18 GMT https://community.o2.co.uk/t5/My-O2/Lost-phone-in-the-river/m-p/1412997#M10670 Eglej 2020-11-26T09:37:18Z https://community.o2.co.uk/t5/My-O2/Lost-phone-in-the-river/m-p/1412998#M10671 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3901325">@Eglej</a>&nbsp;</P><P>Only if you have O2 insurance&nbsp;<A href="https://www.o2.co.uk/help/digital-services/o2-insurance" target="_blank">https://www.o2.co.uk/help/digital-services/o2-insurance</A> ?</P><P>Otherwise, you need to replace it yourself.</P> Thu, 26 Nov 2020 09:45:46 GMT https://community.o2.co.uk/t5/My-O2/Lost-phone-in-the-river/m-p/1412998#M10671 MI5 2020-11-26T09:45:46Z https://community.o2.co.uk/t5/My-O2/Lost-phone-in-the-river/m-p/1413026#M10674 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3901325">@Eglej</a>&nbsp;You need to report the phone as lost:&nbsp;<A href="https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988" target="_blank">Lost or Stolen O2 Device</A></P> Thu, 26 Nov 2020 11:17:46 GMT https://community.o2.co.uk/t5/My-O2/Lost-phone-in-the-river/m-p/1413026#M10674 Bambino 2020-11-26T11:17:46Z