topic Re: Unable to access 4 digit security code for courier in Apple

Unable to access 4 digit security code for courier

LSmart88 — Tue, 19 Aug 2025 14:34:33 GMT

Ordered new phone. Old phone has run out of power and will no longer accept a charge. Don't have the four digit code to give the courier with new phone so have had to send him away. Not found chat helpful - cant access O2 app for same reasons as outlined above. Any solutions?

Re: Unable to access 4 digit security code for courier

MI5 — Tue, 19 Aug 2025 14:44:49 GMT

@LSmart88

Can you put your sim in another phone?

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks