topic Sim in Apple

Sim

MarkDaisley14 — Sun, 08 Dec 2024 19:43:48 GMT

I have upgraded my phone to an iPhone 15, and don’t have access to my SIM card as when I try to log into the account to activate the new SIM card it sends it to my number which I don’t have access to, as my only SIM has been deactivated.

Re: Sim

Oxonian — Sun, 08 Dec 2024 19:46:43 GMT

A warm welcome @MarkDaisley14 to this O2 customer to customer community. The easiest way to resolve that issue will be to visit your local O2 retail store :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

Please remember to take photographic ID with you. 👍

Re: Sim

MI5 — Sun, 08 Dec 2024 19:55:32 GMT

@MarkDaisley14

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202