https://community.o2.co.uk/t5/Apple/Why-have-I-been-sent-a-new-SIM/m-p/1769828#M173512 <P>I have an iPhone SE, working satisfactorily and has been since new about three years ago (now running IOS 18.1.1). Gets 5G where available.</P><P>&nbsp;</P><P>O2 has sent me, unrequested, a new SIM, and the accompanying leaflet seems to suggest that I might be a new customer. What's going on?</P> Fri, 06 Dec 2024 18:06:15 GMT TeeKay1 2024-12-06T18:06:15Z https://community.o2.co.uk/t5/Apple/Why-have-I-been-sent-a-new-SIM/m-p/1769828#M173512 <P>I have an iPhone SE, working satisfactorily and has been since new about three years ago (now running IOS 18.1.1). Gets 5G where available.</P><P>&nbsp;</P><P>O2 has sent me, unrequested, a new SIM, and the accompanying leaflet seems to suggest that I might be a new customer. What's going on?</P> Fri, 06 Dec 2024 18:06:15 GMT https://community.o2.co.uk/t5/Apple/Why-have-I-been-sent-a-new-SIM/m-p/1769828#M173512 TeeKay1 2024-12-06T18:06:15Z https://community.o2.co.uk/t5/Apple/Why-have-I-been-sent-a-new-SIM/m-p/1769832#M173513 <P>We are a Customer based community so can't answer</P><P>Best calling O2 or messaging them on Social Media&nbsp;</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Fri, 06 Dec 2024 18:11:54 GMT https://community.o2.co.uk/t5/Apple/Why-have-I-been-sent-a-new-SIM/m-p/1769832#M173513 Enlli 2024-12-06T18:11:54Z