topic Contract in Apple

Contract

Naybaldwin — Sun, 01 Dec 2024 23:02:07 GMT

Good afternoon,,

I had a phone contract with you in my mothers name the number is ************* due to me having no contact with her anymore she has cancelled it. I’m just wondering how I can get a sim by you or another company and keep the same number as it’s really important my number stays the same because of my job as my phone has stopped today I cannot contact anyone and they cannot contact me and I need to be able to do so as soon as possible so I was wondering if you could point me in the right direction on how I would move forward with this.

Many Thanks - Nayla

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Re: Contract

MI5 — Mon, 02 Dec 2024 08:18:40 GMT

@Naybaldwin

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Re: Contract

Oxonian — Mon, 02 Dec 2024 17:26:05 GMT

An alternative @Naybaldwin would be to visit your local O2 retail store :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

Re: Contract

MI5 — Mon, 02 Dec 2024 17:58:23 GMT

Who will have absolutely zero access to their phone number.

Re: Contract

Enlli — Mon, 02 Dec 2024 18:32:42 GMT

As the number cancelled is in the mother's name with whom the OP has no contact I fail to see how they are going to get the number

Re: Contract

MI5 — Mon, 02 Dec 2024 18:50:02 GMT

Only by good luck and permission from the account holder.