Iphone not delivered despite repeated rearranging efforts

Timelord1 — Sun, 20 Oct 2024 21:18:18 GMT

Hello

New to this forum. I recently decided to upgrade my phone to an iPhone - my first time having an iPhone but it wasn't delivered.

I have have several conversations with O2 customer service where they assured me it will be rearranged and delivered the next day and it wasn't.

I've had to put a complaint in as this is ridiculous and very time wasting. I regret moving to o2 because of this experience.

Any advice would greatly appreciated.

Re: Iphone not delivered despite repeated rearranging efforts

MI5 — Sun, 20 Oct 2024 21:21:16 GMT

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202