topic Re: Code 08 in Apple

Code 08

Stephen01 — Fri, 30 Aug 2024 10:53:38 GMT

I have had the code 08 data issue with my watch since April. Repeated calls , numerous resets , 4 new esims , differing advice , visits to O2 store and alleged escalation to resolution teams. This is still an issue with the added pleasure of paying £7 a month for a data plan. Simply not good enough and still not resolved

Re: Code 08

jonsie — Fri, 30 Aug 2024 10:59:00 GMT

This is the only help we can offer on here

Re: Code 08

pgn — Fri, 30 Aug 2024 11:04:17 GMT

Almost every turn in the guide shared above says to reach out via Social Media, which is a different support team to most of those on the phones, @Stephen01 - any of these will get you through to the Social Media team:

Re: Code 08

mjs_1 — Sat, 12 Oct 2024 17:44:39 GMT

Did you ever get this fixed and working ?

Re: Code 08

pgn — Sat, 12 Oct 2024 18:42:12 GMT

@mjs_1 wrote:
Did you ever get this fixed and working ?

Did you read the guide above, @mjs_1?

Re: Code 08

mjs_1 — Sun, 13 Oct 2024 09:09:14 GMT

Sure did - been through it all.

I'm 4 weeks and counting with all forms of support and still no closer to a data connection on my Apple Watch

Everyone keeps saying the social media channels are better than 202, but to be quite honest they are not. Whilst they might well be based in the UK rather than abroad, they still cannot solve technical issues.

Re: Code 08

Excitingstar16 — Mon, 06 Jan 2025 11:29:41 GMT

I've been having same issue since September 2024 and still not resolved. Went to my local O2 store and a member of staff in there was having the same problem with their watch and even they couldn't get a resolution

Re: Code 08

pgn — Mon, 06 Jan 2025 22:10:00 GMT

@Excitingstar16 wrote:
I've been having same issue since September 2024 and still not resolved. Went to my local O2 store and a member of staff in there was having the same problem with their watch and even they couldn't get a resolution

@Excitingstar16 - assuming you have read the notes and and used the UK-based Social Media Team for assistance, link below for X DM or Messenger seem to work best (one or the other, please), then take a look and see if this helps:

https://community.o2.co.uk/t5/Apple/Apple-Watch-Unable-to-register-for-watch-plan-Reference-code-08/m-p/1771757/highlight/true#M173556

Re: Code 08

jonsie — Mon, 06 Jan 2025 22:36:57 GMT

Other networks don't seem to have as many issues as O2 with Aplle watches?