topic Re: Apple Watch - Error Code 08 in Apple

Apple Watch - Error Code 08

galioni — Tue, 24 Sep 2024 05:59:39 GMT

Hi, I’m trying to setup an Airtime Plan on my new Apple Watch 10 but I’m getting the following error message:

“We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08.”

I called 202 more than 15 times in the last 2 days. They don’t know what to do. Can someone help me?

Re: Apple Watch - Error Code 08

Enlli — Tue, 24 Sep 2024 06:01:33 GMT

All we have her as customers

Reference code 8.

This means you have gone through the process of setting up your Watch airtime and then started a new one before the first was complete. If you have received an SMS, please restart your iPhone and Watch to check if completed. If not please unpair the Apple Watch, request a replacement eSIM, and activate it via QR code. Once activated pair the Apple Watch with the iPhone. If this doesn't work please contact our Social Media team here

Re: Apple Watch - Error Code 08

galioni — Tue, 24 Sep 2024 06:09:47 GMT

Thanks for the reply.

Where do I ask for a replacement eSIM? Why should I ask for a replacement if I don’t have one?

Re: Apple Watch - Error Code 08

pgn — Tue, 24 Sep 2024 06:51:32 GMT

You will have to call O2 on 202 or go to an O2 Shop for a replacement SIM/eSIM, @galioni - sorry to be the bearer of bad news, but all online support avenues are instructed not to issue SIM/eSIM because of security issues. Good luck!

Re: Apple Watch - Error Code 08

mjs_1 — Sat, 12 Oct 2024 17:40:04 GMT

Did you ever get this fixed and working?

Re: Apple Watch - Error Code 08

Oxonian — Sun, 13 Oct 2024 17:10:12 GMT

If you @mjs_1 are asking that of @galioni, he needs tagging thus ! 👍

Re: Apple Watch - Error Code 08

mjs_1 — Sun, 13 Oct 2024 18:20:40 GMT

Thank you - @galioni - did you get this sorted in the end?

Re: Apple Watch - Error Code 08

galioni — Mon, 14 Oct 2024 07:36:30 GMT

No. No solution after almost a month. I'm just moving to EE.

Also, O2 price is ridiculous. £7/month for only 1GB - whereas the other companies let you share your mobile plan allowance...20GB, 50GB etc etc

Re: Apple Watch - Error Code 08

mjs_1 — Mon, 14 Oct 2024 08:36:12 GMT

Thanks for the update and reply @galioni