https://community.o2.co.uk/t5/Apple/Customer-service/m-p/1752640#M173215 <P>Hi,</P><P>I called Saturday to o2 costumer service to open my sim so I could use it abroad. I thought that everything would go smooth but it was not the case. I cannot make any calls or receive any calls from anyone.&nbsp;</P> Fri, 04 Oct 2024 06:43:29 GMT Zohmez 2024-10-04T06:43:29Z https://community.o2.co.uk/t5/Apple/Customer-service/m-p/1752640#M173215 <P>Hi,</P><P>I called Saturday to o2 costumer service to open my sim so I could use it abroad. I thought that everything would go smooth but it was not the case. I cannot make any calls or receive any calls from anyone.&nbsp;</P> Fri, 04 Oct 2024 06:43:29 GMT https://community.o2.co.uk/t5/Apple/Customer-service/m-p/1752640#M173215 Zohmez 2024-10-04T06:43:29Z https://community.o2.co.uk/t5/Apple/Customer-service/m-p/1752645#M173216 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5620744">@Zohmez</a>&nbsp;</P><P>Some things to try:<BR />Check data roaming is on in phone settings.<BR />Manually search for another network<BR />Reboot the phone<BR />Turn off 5g in network settings<BR />If you have an iPhone change your data APN to "mobile.o2.co.uk"<BR />If still not working then contact O2 to remove the Roaming bar on your account.<BR />If you message O2 on Facebook ( <A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter ( <A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram ( <A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this.</P> Fri, 04 Oct 2024 07:11:37 GMT https://community.o2.co.uk/t5/Apple/Customer-service/m-p/1752645#M173216 MI5 2024-10-04T07:11:37Z