https://community.o2.co.uk/t5/Apple/Order/m-p/1728300#M172870 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5593519">@Tsanko</a>&nbsp;</P><P>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>)<BR />Or you can call them on 0800 081 0255<BR />Thanks</P> Tue, 25 Jun 2024 13:05:16 GMT MI5 2024-06-25T13:05:16Z https://community.o2.co.uk/t5/Apple/Order/m-p/1728298#M172869 <P>Hello, I have set everything up online to buy a phone. In the basket I put a 15 pro max phone and a charger head. O2 took the upfront money and the upfront cost from my bank account and the screen just went blank without any confirmation. Later I have went back on my O2 account and it said that within 24 hours I will get an email. It’s been 3 days and I haven’t got any emails, even though it took the money from my card.&nbsp;</P> Tue, 25 Jun 2024 13:04:10 GMT https://community.o2.co.uk/t5/Apple/Order/m-p/1728298#M172869 Tsanko 2024-06-25T13:04:10Z https://community.o2.co.uk/t5/Apple/Order/m-p/1728300#M172870 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5593519">@Tsanko</a>&nbsp;</P><P>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>)<BR />Or you can call them on 0800 081 0255<BR />Thanks</P> Tue, 25 Jun 2024 13:05:16 GMT https://community.o2.co.uk/t5/Apple/Order/m-p/1728300#M172870 MI5 2024-06-25T13:05:16Z