topic Re: where to add manual Esim profile in Apple

where to add manual Esim profile

unifaerie — Tue, 27 Feb 2024 16:10:48 GMT

I have been unable to add QR code for Esim and do not know where to add manual settings in iPhone 14 Pro. I currently have no network connection so customer service cannot help, as I cannot verify my account by text

Re: where to add manual Esim profile

MI5 — Tue, 27 Feb 2024 16:46:34 GMT

@unifaerie

See guides:

eSIM | Help & Support | O2

About eSIM on iPhone – Apple Support (UK)

Enter the eSIM information manually if necessary

Contact your network provider to get the eSIM details you need to enter.
Go to Settings.
Tap on Mobile Service.
Tap Add sSIM.
Tap on Use QR Code
Tap Enter Details Manually, at the bottom of your iPhone screen.

Re: where to add manual Esim profile

unifaerie — Tue, 27 Feb 2024 16:36:07 GMT

Unfortunately I cannot find add mobile data plan in my settings

Re: where to add manual Esim profile

MI5 — Tue, 27 Feb 2024 16:43:57 GMT

@unifaerie

You need to tap "add an esim" then tap on "Use QR Code" then the manual option is the bottom of the next page.

Re: where to add manual Esim profile

unifaerie — Tue, 27 Feb 2024 16:55:55 GMT

I cannot access my O2 as they wish to confirm my id, as I have no network to receive text messages this is impossible. Thank you so much for your help.

Re: where to add manual Esim profile

MI5 — Tue, 27 Feb 2024 17:06:41 GMT

@unifaerie

Go into your local O2 store with photo ID (drivers license or passport) and they can sort it out for you.

https://www.o2.co.uk/storelocator