topic Re: No network in Apple

No network

Max2024 — Sat, 03 Feb 2024 21:36:50 GMT

Hello, I am traveling in the US and have absolutely no service, no network. The phone was working fine when I arrived, but spontaneously stopped working yesterday. I have tried all the usual tricks. I have an international bolt, I’m a monthly customer. Help please, I’m here for another 10 days, completely intolerable!

Re: No network

pgn — Sat, 03 Feb 2024 21:39:30 GMT

Try manually selecting a different network, even if it says it is Forbidden, @Max2024

Re: No network

Max2024 — Sat, 03 Feb 2024 21:44:52 GMT

I just get a spinning wheel, no options given.

Re: No network

pgn — Sat, 03 Feb 2024 21:48:34 GMT

Switch your phone down from 5G to 4G, or up from 3G to 4G, @Max2024:

Re: No network

Max2024 — Sat, 03 Feb 2024 21:52:08 GMT

Gave this a try, doesn’t have any effect.

Re: No network

Max2024 — Sat, 03 Feb 2024 21:53:32 GMT

Doesn’t do anything, still just getting a spinning wheel. Have tried soft reset, network settings reset, turning on and off, airplane mode toggle, etc etc

Re: No network

Max2024 — Sat, 03 Feb 2024 21:55:25 GMT

I have tried calling o2 with Skype but they say call back later because they are having technical difficulties. 🙄

Re: No network

pgn — Sat, 03 Feb 2024 22:06:12 GMT

The Tips and Tricks section here

contains most of the info conveyed above, but does say to reach out to O2 via Social Media if all else fails - when you have access to WiFi, try that - link below has the ways for Twitter, Facebook, Instagram - and poke them every now and again until you get a response. Good Luck @Max2024

Re: No network

Enlli — Sat, 03 Feb 2024 22:16:00 GMT

Check wether you have the O2 Travel Bolt On or O2 Travel Inclusive

See

Re: No network

Oxonian — Mon, 05 Feb 2024 18:59:21 GMT

@Max2024

Has this sorted itself out as yet ?

If it hasn't, are you able to check your SIM in a different handset ?

And can you try a different, maybe local, SIM in your handset ?