https://community.o2.co.uk/t5/Apple/Return-or-repair/m-p/1685420#M172338 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4337211">@Julie27</a>&nbsp;</P><P><BR />It would be quicker for you to speak to Apple Direct and they may do an instore swap for you..&nbsp; Or you can call o2 on 0344 809 0202 its the same number for all customer services.&nbsp;</P> Sat, 13 Jan 2024 21:35:14 GMT madasaf1sh 2024-01-13T21:35:14Z https://community.o2.co.uk/t5/Apple/Return-or-repair/m-p/1685419#M172337 <P>Hi I bought AirPods before Christmas and they aren’t charging. I’ve been onto virtual assistant and arrange a repair or return. They only have phones, iPads and watches listed. Is there a number to call.</P> Sat, 13 Jan 2024 21:33:15 GMT https://community.o2.co.uk/t5/Apple/Return-or-repair/m-p/1685419#M172337 Julie27 2024-01-13T21:33:15Z https://community.o2.co.uk/t5/Apple/Return-or-repair/m-p/1685420#M172338 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4337211">@Julie27</a>&nbsp;</P><P><BR />It would be quicker for you to speak to Apple Direct and they may do an instore swap for you..&nbsp; Or you can call o2 on 0344 809 0202 its the same number for all customer services.&nbsp;</P> Sat, 13 Jan 2024 21:35:14 GMT https://community.o2.co.uk/t5/Apple/Return-or-repair/m-p/1685420#M172338 madasaf1sh 2024-01-13T21:35:14Z https://community.o2.co.uk/t5/Apple/Return-or-repair/m-p/1685425#M172339 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4337211">@Julie27</a>&nbsp;</P><P>Get Apple to do a remote diagnosis first as it may save a trip&nbsp;<A href="https://www.apple.com/uk/retail/geniusbar/" target="_blank">Genius Bar Reservation and Apple Support Options - Apple (UK)</A></P> Sat, 13 Jan 2024 21:49:27 GMT https://community.o2.co.uk/t5/Apple/Return-or-repair/m-p/1685425#M172339 MI5 2024-01-13T21:49:27Z