topic Re: Using iPhone abroad in Apple

Using iPhone abroad

EFC — Wed, 12 Jul 2023 10:31:25 GMT

New to O2 & first time posting.

I'll be traveling abroad & would like to know whether my iPhone will need to be set for use in Italy.

Thanks for any helpful advice

EFC

Re: Using iPhone abroad

MI5 — Wed, 12 Jul 2023 10:32:37 GMT

@EFC

All should work OK.

https://www.o2.co.uk/eu-roaming

If you do have any problems, Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Re: Using iPhone abroad

EFC — Wed, 12 Jul 2023 10:38:21 GMT

Thanks MI5

This is what I was hoping for, that the phone will continue to work as usual with no settings needing to be changed.

Regards

EFC

Re: Using iPhone abroad

Enlli — Wed, 12 Jul 2023 10:56:27 GMT

Make sure you have 4G Calling Active to ensure you can make calls as there is no 3G in Italy

Re: Using iPhone abroad

EFC — Wed, 12 Jul 2023 10:59:51 GMT

Enlli

Thanks for the heads up.

EFC