topic Apple Watch Data Setup 106 error in Apple

Apple Watch Data Setup 106 error

danielmking — Fri, 31 Mar 2023 09:20:11 GMT

I'm getting the common problem when trying to setup data on my apple watch :

Oops, something went wrong. Try again and if the problem continues call 202 for free from your 02 mobile, quoting reference code 106

Can somebody please assist? I have done all the resets etc... Thanks!

Re: Apple Watch Data Setup 106 error

gmarkj — Fri, 31 Mar 2023 11:17:24 GMT

Can you get in touch with @danielmking to see if you can help please @O2Georgina @O2MichaelE ?

Re: Apple Watch Data Setup 106 error

O2MichaelE — Fri, 31 Mar 2023 11:43:07 GMT

Thanks for the tag, @gmarkj

@danielmking I'll DM you for more info to get this sorted for you

Re: Apple Watch Data Setup 106 error

Sharpy_G — Sat, 22 Apr 2023 12:45:45 GMT

Been waiting months with the same error but being constantly fobbed off. Did you move your number from another network by chance ? O2 don’t seem to have any answers just tell you to wait

Re: Apple Watch Data Setup 106 error

pgn — Sat, 22 Apr 2023 14:10:26 GMT

@Sharpy_G wrote:
Been waiting months with the same error but being constantly fobbed off. Did you move your number from another network by chance ? O2 don’t seem to have any answers just tell you to wait

The error 106 appears to be with customers who have come to O2 and migrated their number from Tesco.

It is a tricky one to fix, but I will tag @O2MichaelE who is on now to see if he can help, @Sharpy_G - good luck!

Just noticed you have already been through the Advisor Emma for this - I guess calling 202 would help also!

https://community.o2.co.uk/t5/Apple/Error-106-with-cellular-activation-of-Apple-Watch-Ultra/m-p/1611267/highlight/true#M170881

Re: Apple Watch Data Setup 106 error

O2MichaelE — Sat, 22 Apr 2023 14:10:14 GMT

Thanks @pgn

@Sharpy_G I'll DM you for more info so I can update you.

Re: Apple Watch Data Setup 106 error

O2MichaelE — Sat, 22 Apr 2023 15:51:45 GMT

@O2KyleW tagging you in, as I'm now on leave

Re: Apple Watch Data Setup 106 error

pgn — Sat, 22 Apr 2023 15:54:02 GMT

@O2MichaelE wrote:
@O2KyleW tagging you in, as I'm now on leave

Thanks, @O2MichaelE 👍

And hope you can reach out to @Sharpy_G shortly, @O2KyleW 🤞

Re: Apple Watch Data Setup 106 error

Sharpy_G — Sat, 22 Apr 2023 18:01:27 GMT

Thanks all. 202 is a total waste of time unfortunately. Hoping someone can find me a fix as I only moved to O2 for this and so far it’s been pointless

Re: Apple Watch Data Setup 106 error

Haggis39 — Fri, 05 May 2023 13:59:40 GMT

Hi just to let everyone know I’ve had the 106 error issue since November. I tried today and now it appears I have managed to link my plan via the watch app and the issue must be fixed. I erased the watch about a week ago and removed it from iCloud and waited until today and I have managed to request a data plan and hopefully in 24 hours it will be active. Hope this helps all of you waiting to add a Watch plan to your account.

Re: Apple Watch Data Setup 106 error

Amygen1 — Tue, 30 May 2023 15:54:37 GMT

Could anybody possibly help me? I have the same code, moved from Tesco to o2 solely for the cellular connection and so far it hasn’t worked. Keep getting fobbed off by all other advisors and I’ve reached my breaking point! Please please someone help me?

Re: Apple Watch Data Setup 106 error

pgn — Tue, 30 May 2023 16:53:58 GMT

@Amygen1 wrote:
Could anybody possibly help me? I have the same code, moved from Tesco to o2 solely for the cellular connection and so far it hasn’t worked. Keep getting fobbed off by all other advisors and I’ve reached my breaking point! Please please someone help me?

Does this help, @Amygen1?

https://community.o2.co.uk/t5/Tech-Support/Apple-Watch-Code-106/m-p/1621896/highlight/true#M33673

Re: Apple Watch Data Setup 106 error

Amygen1 — Tue, 30 May 2023 20:49:23 GMT

Unfortunately not! I am also running the most up to date software on both my phone and the watch and that has not worked. I have tried everything and I’m still being passed from pillar to post 😢

Re: Apple Watch Data Setup 106 error

pgn — Tue, 30 May 2023 22:04:06 GMT

@Amygen1 - perhaps the O2 Advisor on tomorrow morning can help, tagging @O2Helen01 - thanks!

Re: Apple Watch Data Setup 106 error

O2Helen01 — Wed, 31 May 2023 10:58:34 GMT

Morning all, thanks for the tag @pgn. @Amygen1 I'm going to send you a message privately and we can discuss your issue further.

Re: Apple Watch Data Setup 106 error

pgn — Wed, 31 May 2023 13:01:36 GMT

Thank you, Helen.

Re: Apple Watch Data Setup 106 error

LilMisSparkle85 — Mon, 19 Jun 2023 17:17:11 GMT

Has yours been fixed yet? Same position as you. 3 weeks in - moved from Tesco and still my watch isn’t working!

Re: Apple Watch Data Setup 106 error

pgn — Mon, 19 Jun 2023 19:40:13 GMT

@LilMisSparkle85 wrote:
Has yours been fixed yet? Same position as you. 3 weeks in - moved from Tesco and still my watch isn’t working!

All we can do now is tag an O2 Advisor again, @LilMisSparkle85 - @O2Sarah- is on from 8am Tuesday, if you can be here after that time to respond to her Private Message. Really annoying niggly problem, this one, but some of them have been resolved lately:

https://community.o2.co.uk/t5/Apple/106-error-code/m-p/1617931/highlight/true#M171049