topic Re: Apple Watch 8 upgrade no cellular connection. in Apple

Apple Watch 8 upgrade no cellular connection.

aldaweb — Tue, 21 Feb 2023 11:38:24 GMT

I've went through the usual process to transfer the eSIM from the old watch 6 to the new series 8 and have received notification that it was activated but it constantly shows no connection.

There are no error messaages and CS just sent me to a generic help page.

Is this related to the problems others are having regarding activation?

Re: Apple Watch 8 upgrade no cellular connection.

MI5 — Tue, 21 Feb 2023 12:23:43 GMT

@aldaweb

Many problems with esim and Apple watch.

Generally, a switch to physical sim fixes it.

Re: Apple Watch 8 upgrade no cellular connection.

aldaweb — Tue, 21 Feb 2023 12:46:32 GMT

@MI5 wrote:
@aldaweb
Many problems with esim and Apple watch.
Generally, a switch to physical sim fixes it.

Sadly not an option with the watch.

Thanks for confirming my analysis though.

Re: Apple Watch 8 upgrade no cellular connection.

aldaweb — Tue, 21 Feb 2023 14:19:01 GMT

@O2KyleW I see you were able to help Adders89 with a similar problem, are you able to offer any solutions for mine?

Re: Apple Watch 8 upgrade no cellular connection.

Cleoriff — Tue, 21 Feb 2023 14:35:33 GMT

Nice to see you posting again @aldaweb 😉

Re: Apple Watch 8 upgrade no cellular connection.

MI5 — Tue, 21 Feb 2023 14:45:47 GMT

@aldaweb wrote:
@MI5 wrote:
@aldaweb
Many problems with esim and Apple watch.
Generally, a switch to physical sim fixes it.
Sadly not an option with the watch.
Thanks for confirming my analysis though.

I meant if the phone was using an esim.

I know you can't change the watch sim.

Re: Apple Watch 8 upgrade no cellular connection.

aldaweb — Tue, 21 Feb 2023 15:41:28 GMT

@Cleoriff wrote:
Nice to see you posting again @aldaweb 😉

Thanks Denise. Sadly only when I hit a problem. Good to see many of the same people are still around. 😊

Re: Apple Watch 8 upgrade no cellular connection.

aldaweb — Wed, 01 Mar 2023 17:18:00 GMT

Just to update on this, I switched the airtime plan back to the previous watch and then back to the new watch and now it all works properly 😀

Re: Apple Watch 8 upgrade no cellular connection.

Cleoriff — Wed, 01 Mar 2023 21:19:50 GMT

Great news @aldaweb 😉