topic code 14 in Apple

code 14

William2 — Tue, 14 Feb 2023 12:48:34 GMT

been getting code 14 and been on phone with o2 for 3 days now and still getting the code 14

Re: code 14

pedrot — Tue, 14 Feb 2023 15:36:48 GMT

I have managed to sort this error after about 100 calls to o2 and go no where. Request a new physical sim, once it arrives transfer your number over then go through the watch set up process. Worked first time for me after having error 14 issues for weeks.

Re: code 14

Breanna — Tue, 14 Feb 2023 16:57:54 GMT

@William2 this might be something @O2Emma can take a look at for you.

Re: code 14

O2Emma — Tue, 14 Feb 2023 17:44:17 GMT

Hi @Breanna I will pick this up thanks.

Re: code 14

O2Emma — Tue, 14 Feb 2023 17:44:52 GMT

Hi @William2 I will send you a private message to look into this for you.