topic Order not arrived in Apple

Order not arrived

Brad1521 — Fri, 10 Feb 2023 09:58:21 GMT

Hi, I ordered my phone on Wednesday which said it would be delivered next day (Thursday) however it didn’t arrive and still hasn’t arrived today with no email regarding delivery, please assist.

Re: Order not arrived

gmarkj — Fri, 10 Feb 2023 10:45:00 GMT

Sorry to hear you have not got your new phone yet @Brad1521

Unfortunately this is not something we can help with, as this is a community of o2 customers.

You will need to get in touch with the Sales team, either by calling them on 0800 081 0255 or by messaging them on social media:

Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Re: Order not arrived

Ionut18 — Fri, 12 May 2023 15:55:00 GMT

Hi, @Brad1521. I am currently in the same situation as you are. Can you tell me how you solved this? Thank you

Re: Order not arrived

pgn — Fri, 12 May 2023 21:32:17 GMT

@Ionut18 wrote:
Hi, @Brad1521. I am currently in the same situation as you are. Can you tell me how you solved this? Thank you

As per my reply on another of your posts: This is a customer forum, nobody here can access your account. You will need to get in touch with the Sales team, either by calling them on 0800 081 0255 or by messaging them on social media:

Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

8am is a good time to try this. Good luck.