iwatch setup problem - error 112

KenYiu — Mon, 09 Jan 2023 13:15:23 GMT

Hello team,

I have problem setting up cellular plan with my iwatch (series 4) and iphone is xs. One of O2 colleague activated Wifi calling for me, I have toggled the tag to ON position, I can see the login page, but after login, it shows below message: -

"Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 112"

Tried online chat with agent, no hope. Would anyone be able to give me any helping hand please. Thank you very much.

@O2Daniel @O2Georgina

Re: iwatch setup problem - error 112

Enlli — Mon, 09 Jan 2023 13:51:29 GMT

Neither of those advisors are on duty at the moment

I'll tag @O2Ryan who comes on at 2pm

Re: iwatch setup problem - error 112

O2Ryan — Mon, 09 Jan 2023 14:12:13 GMT

thanks for the tag ill send a private message over now.

topic Re: iwatch setup problem - error 112 in Apple

iwatch setup problem - error 112

Re: iwatch setup problem - error 112

Re: iwatch setup problem - error 112