topic Re: New i12, no SIM? in Apple

New i12, no SIM?

Fithawk1 — Mon, 05 Sep 2022 15:26:22 GMT

Hi all. My new i12 came today with no SIM. Is that right?

Re: New i12, no SIM?

gmarkj — Mon, 05 Sep 2022 15:29:27 GMT

There is normally a sim with new phones @Fithawk1 , assuming you got it from o2?

Give customer services a call on 202 (if you are pay monthly) or 4445 (for pay as you go), or you can message them on social media if that suits you better.

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Re: New i12, no SIM?

MI5 — Mon, 05 Sep 2022 17:59:42 GMT

@Fithawk1

If you have upgraded with O2, just use your old sim for now.

No need for a new sim unless you don't have a 5g one and you are in a 5g area.

You can get a 5g sim at anytime if circumstances change.

Re: New i12, no SIM?

Breanna — Tue, 06 Sep 2022 09:16:56 GMT

Hi @Fithawk1 did you pop in your old SIM or get in touch with customer service to get a new one?