topic Re: cant get into my phone because of apple id in Apple

cant get into my phone because of apple id

andy811 — Fri, 26 Aug 2022 08:39:55 GMT

i lost my phone the other night so i had it blocked, yesterday i bought a new phone but i cant gain access to it because of the 6 diget code that is sent to your number, i dont know what to do?

Re: cant get into my phone because of apple id

gmarkj — Fri, 26 Aug 2022 08:52:53 GMT

Have you reported the old phone lost @andy811 ?

If yes, o2 should send out a replacement sim to the address on your account.

If not then you should do - otherwise you will be liable for any charges that are put onto your account.

To contact o2 you can either call them on 202 if you pay monthly, or 4445 if you are pay as you go.

Alternatively you can message them on social media - links below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Re: cant get into my phone because of apple id

andy811 — Fri, 26 Aug 2022 08:59:09 GMT

yes i paid the outstanding balance on the lost handset yesterday in shop and got a new handset and sim card, they did tell me it could take upto 24 hours for my number to be activated but my thoughts are if i cant access the phone then how will this work?

Re: cant get into my phone because of apple id

MI5 — Fri, 26 Aug 2022 09:34:39 GMT

@andy811

See this Apple community thread.

https://discussions.apple.com/thread/252899541#:~:text=It's%20a%20bad%20mistake%20to%20have%202FA%20on%20the%20iPhone%20you%20lost.&text=If%20you%20can't%20sign,provide%20to%20verify%20your%20identity.&text=Try%20logging%20into%20iCloud.com%2FFind.,-See%20if%20anything

Re: cant get into my phone because of apple id

andy811 — Fri, 26 Aug 2022 09:36:27 GMT

All up and running now thanks for your help