topic Re: iPhone unlatching request has been rejected! in Apple

iPhone unlatching request has been rejected!

Thisenn — Thu, 30 Jun 2022 20:19:31 GMT

Hi Y'all,

I've got twice this message while attempting to unlock my Iphone, which is locked with O2.

Currently unable to use it on another network or abroad.

Who can help?

Re: iPhone unlatching request has been rejected!

Thisenn — Thu, 30 Jun 2022 20:23:07 GMT

@O2Lisa are you able to assist? Please!

Re: iPhone unlatching request has been rejected!

MI5 — Thu, 30 Jun 2022 21:23:13 GMT

@Thisenn

You need to follow this guide

Re: iPhone unlatching request has been rejected!

Cleoriff — Thu, 30 Jun 2022 21:30:07 GMT

@Thisenn

@O2Lisaisn't on this week. I'll tag @O2Sarah- who is on tomorrow at 8am.

Hopefully she will be able to help.

Best of luck.

Re: iPhone unlatching request has been rejected!

Thisenn — Thu, 30 Jun 2022 22:12:40 GMT

Many thx @MI5!

I'll have a look at it.

Re: iPhone unlatching request has been rejected!

Thisenn — Thu, 30 Jun 2022 22:14:16 GMT

Hi @Cleoriff ;

thanks for the info.

I'll check out with O2Sarah tomorrow!

Re: iPhone unlatching request has been rejected!

O2Sarah- — Fri, 01 Jul 2022 07:18:39 GMT

Good morning 😊

Thanks for the tag @Cleoriff

@Thisenn I will private message you to look into this 😁

Re: iPhone unlatching request has been rejected!

Cleoriff — Fri, 01 Jul 2022 07:44:43 GMT

Thanks @O2Sarah- 😉

Re: iPhone unlatching request has been rejected!

wellfan — Fri, 01 Jul 2022 08:09:25 GMT

I also am unable to get my iPhone 6 unlocked. Tried online, but message saying i had not used the phone! I have had the sim for years and had make a couple of chargeable calls with this phone. Please advise.

Re: iPhone unlatching request has been rejected!

L_W_Ward — Mon, 11 Jul 2022 12:20:33 GMT

@O2Sarah- can you help with this one too?

Re: iPhone unlatching request has been rejected!

O2Sarah- — Mon, 11 Jul 2022 14:59:15 GMT

Thanks for the tag @L_W_Ward

Of course I can

@wellfan I will send you a private message to look into this if you still need assistance 😊