topic Re: IData in Apple

IData

Psychbum — Wed, 15 Jun 2022 13:09:23 GMT

Is the iData add on still a thing?

Im trying to get visual voicemail working and called o2 but they didn’t have a clue what I was talking about!

Re: IData

MI5 — Wed, 15 Jun 2022 14:00:02 GMT

Yes it is but only applicable to monthly contracts.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: IData

Psychbum — Wed, 15 Jun 2022 14:12:11 GMT

The plot thickens I just sent STATE to text number and now my VVM is reinstated, the issue here is that nobody at o2 knows what iData is and I have no reference to it on my account to add confusion so Iv been blindly troubleshooting this issue.

im on pay monthly.

Re: IData

MI5 — Wed, 15 Jun 2022 15:00:37 GMT

It's not visible to you anywhere @Psychbum

Only shows on your account settings on the O2 system.

Re: IData

Psychbum — Wed, 15 Jun 2022 15:02:08 GMT

The help guides online seem to suggest it should show in myO2! Thanks for confirming.

Re: IData

MI5 — Wed, 15 Jun 2022 15:28:33 GMT

No, definitely not.

Re: IData

PhoneChanger — Thu, 16 Jun 2022 09:18:20 GMT

It used to do a long time ago, it used to show iData bolt on, or something to that effect, however I'm going back many years now. Its not been on MyO2 for some time

Re: IData

dlt1972 — Fri, 17 Jun 2022 05:35:10 GMT

If you look at your settings (Settings->Mobile Data->Mobile Data Network) the APNs should be idata.o2.co.uk.

Re: IData

MI5 — Fri, 17 Jun 2022 06:53:38 GMT

@dlt1972 wrote:
If you look at your settings (Settings->Mobile Data->Mobile Data Network) the APNs should be idata.o2.co.uk.

Indeed it should be but that is set by default from the carrier profile and doesn't mean it is active on the account.