Accidental damage

Alice33 — Mon, 30 May 2022 20:20:42 GMT

Hi, I have just broken the screen on my phone - I pay accidental damage cover monthly and was wondering what this means / how I go about getting it repaired? Thanks

Re: Accidental damage

Bambino — Mon, 30 May 2022 21:04:02 GMT

@Alice33 You need to contact customer service to make a claim.

Call 202 from your mobile or 0344 809 0202 or 0800 032 1402 from any phone or numbers here:

If you cannot use your phone to call, download Skype:
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

topic Accidental damage in Apple

Accidental damage

Re: Accidental damage