topic Re: Device Plan in Apple

Device Plan

Ulrik — Thu, 07 Apr 2022 20:24:56 GMT

I have just received my new IPhone 13, and I cannot make calls, and I also cannot send text messages, but I can receive both. I using the same number as on my old phone. When I check Mobile Date under settings, then I can see that the new phone is asking me add a Data Plan. The Data plan is set up on MyO2. How do I get it set up on my mobile?

Re: Device Plan

MI5 — Thu, 07 Apr 2022 21:07:18 GMT

@Ulrik

Are you using your old sim or did you sim swap to activate the new one?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.