https://community.o2.co.uk/t5/Apple/Sim/m-p/1523860#M168732 <P>Hello, I updated my phone today to a sim only contract to lower my bill but I have kept the same phone. I have got home and my phone won’t let me ring anyone or anyone ring me. Can you help please&nbsp;</P> Thu, 13 Jan 2022 15:41:50 GMT Kimbo14444 2022-01-13T15:41:50Z https://community.o2.co.uk/t5/Apple/Sim/m-p/1523860#M168732 <P>Hello, I updated my phone today to a sim only contract to lower my bill but I have kept the same phone. I have got home and my phone won’t let me ring anyone or anyone ring me. Can you help please&nbsp;</P> Thu, 13 Jan 2022 15:41:50 GMT https://community.o2.co.uk/t5/Apple/Sim/m-p/1523860#M168732 Kimbo14444 2022-01-13T15:41:50Z https://community.o2.co.uk/t5/Apple/Sim/m-p/1523861#M168733 <P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</P><P>&nbsp;</P> Thu, 13 Jan 2022 15:49:39 GMT https://community.o2.co.uk/t5/Apple/Sim/m-p/1523861#M168733 jonsie 2022-01-13T15:49:39Z