https://community.o2.co.uk/t5/Apple/sim-swap/m-p/1518328#M168604 <P>thanks for the advice, phone is now working</P> Fri, 24 Dec 2021 10:28:57 GMT val5 2021-12-24T10:28:57Z https://community.o2.co.uk/t5/Apple/sim-swap/m-p/1518118#M168596 <P>i have upgraded to a new phone and need to activate my new sim but it wont let me do the sim swap and i cant receive a text to do it online. What can i do</P> Thu, 23 Dec 2021 17:26:38 GMT https://community.o2.co.uk/t5/Apple/sim-swap/m-p/1518118#M168596 val5 2021-12-23T17:26:38Z https://community.o2.co.uk/t5/Apple/sim-swap/m-p/1518120#M168597 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4142633">@val5</a>&nbsp;</P><P>Text from your old sim <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P><P>You can also use your old sim in your new phone in the meantime.</P><P>If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this.</P> Thu, 23 Dec 2021 17:40:45 GMT https://community.o2.co.uk/t5/Apple/sim-swap/m-p/1518120#M168597 MI5 2021-12-23T17:40:45Z https://community.o2.co.uk/t5/Apple/sim-swap/m-p/1518328#M168604 <P>thanks for the advice, phone is now working</P> Fri, 24 Dec 2021 10:28:57 GMT https://community.o2.co.uk/t5/Apple/sim-swap/m-p/1518328#M168604 val5 2021-12-24T10:28:57Z