Missing AirPod Pro order

Tom_Grereatorex — Fri, 03 Dec 2021 10:40:04 GMT

I don't have an O2 phone contract but I did purchase a pair of Apple AirPod Pro from the online O2 store.

I got a confirmation email which read "Thanks for your order - it's now full steam ahead for us.
Keep an eye on your inbox for our updates on progress and delivery."

This was nine days ago on Nov 24th and I have not only heard nothing since but there is seemingly no way to contact anyone via any available route to find out any information on this issue.

Please advise.

Re: Missing AirPod Pro order

gmarkj — Fri, 03 Dec 2021 12:12:13 GMT

Hey @Tom_Grereatorex

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

topic Re: Missing AirPod Pro order in Apple

Missing AirPod Pro order

Re: Missing AirPod Pro order