topic Re: Apple Watch cancellation in Apple

Apple Watch cancellation

ChelseaW — Tue, 30 Nov 2021 19:04:28 GMT

So I cancelled my Apple Watch contract within the 14 day cooling off period but it still shows on my phone contract, will this rectify itself or has it not been cancelled properly? Can anyone offer some advice please ? I can’t get through to anyone on watsapp or online chat 😢

Re: Apple Watch cancellation

MI5 — Tue, 30 Nov 2021 19:05:55 GMT

@ChelseaW

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

Re: Apple Watch cancellation

ChelseaW — Tue, 30 Nov 2021 19:09:06 GMT

Brilliant Thankyou, I didn’t think to use social media as a form of contact!

Re: Apple Watch cancellation

MI5 — Tue, 30 Nov 2021 19:10:34 GMT

You're welcome